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Frequently Asked Questions

This pages features questions and answers we hope will help you with any queries you have. If you have any other questions or need any further help or advice, please do not hesitate to contact us and we'll be happy to help.

What Signage is required by law?
View our Introduction to Sign Safety in our Signage Guidance section to find out about signage.

What is your Returns Policy?
Our returns policy can be viewed here

Can I return purchased products under any circumstances?
We accept cancellations up to 7 days from the receipt of goods and you can return the goods up to 14 days following the cancellation. All goods must be in original packaging and in resalable condition. This does not affect your statutory rights.

Who pays for the return of the products?
The cost for the return is carried by the customer.

When do I receive my refund?
You will receive your refund as soon as we have received the goods and checked the condition of the goods. We will then immediately issue a refund on your credit card.

Do I receive a full refund?
Yes, you will be refunded the full amount paid to us by yourself. If however you have requested a special delivery, the charges we might have paid for this will not be refunded.